Frequently Asked Questions ?

Where are you based ?

Babynow is based in Cork City Ireland - We ship goods from our warehouse in Ireland + USA.

Where do you ship to?

We ship to UK, The European Union , USA and Canada , New Zealand and Australia. We do not ship to certain countries.

Are Babynow Products safe?

Yes our products comply with all safety standards such as ISO, EN and CPSIA.

Do you offer a product guarantee ?

Yes - we offer a 12 guarantee on all Babynow products. Please keep your proof of purchase.

How soon is delivery?

We aim to ship orders within 1 working day. Depending on your country delivery can take 5 to 7 days. Export orders will take longer

How do i contact you?

You can email us or call us on the phone via whats app - or contact us on social media like Instagram.

I'm having an issue with my product ?

No Problem - please email us with your issue and proof of purchase and we will contact you within 24 hours. Make sure to include a phone number.

Do you sell wholesale ?

Yes - we sell to wholesale and trade subject to a minimum order of 1500 euro + Vat - shipping is extra.

How do I pay?

You can pay securely via shopify payments using Paypal Apple Pay or Stripe. We also accept IBAN bank transfer by prior arrangement.

Need More Information ?

If you have any other questions that are not listed here, please contact us in writng and we will reply within 1 working day. Thank You